Q: Do you offer Cash on Delivery (COD) and how long does shipping take?

A: No, we currently do not offer Cash on Delivery. Orders are prepaid and typically dispatched within 1–2 business days. Delivery usually takes 3–7 business days depending on your location across India.

Q: What is your return and exchange policy if the product doesn't fit?

A: We offer a 7-day Easy Exchange Policy. If the size isn't right or the product is defective, you can initiate a return through our portal. Please ensure the product is unused and the original packaging is intact for a smooth refund or replacement.

Q: Are Evolution Surgicals products covered under insurance or HSA/FSA?

A: While we provide a GST-compliant invoice that can be used for insurance reimbursement claims, we recommend checking with your specific provider. Most orthopedic supports are eligible for reimbursement if prescribed by a registered medical practitioner.